Utente ospite
18 settembre 2023
Doryssa Theorem is a very good hotel. Exclusive interiors, high quality materials, comfortable beds, tasty and varied breakfast, service minded staff. So, there shouldn’t be a problem. But there are some details that need to be improved before getting an even higher rating from me. Breakfast is tasty and has a lot of varieties to offer. But the fried eggs should be warm, not cold. The same goes for the bacon and sausages. Warm bacon and sausage is a lot better than cold. When the breakfast opens at 6:30 everything should be at place 6:30, and not 6:40-6:45. The fridge in our room was not working, and after some fixes (quick response from the staff!) it gradually got a colder. After 24 hours(!) it was almost cold but not really cold. It could take 2 bottles of beverages but cooling 3 bottles was beyond its capacity. Undersized fridge? The Air Conditioning was also undersized or had some other issue. Even when we set the AC at +19 C with fan speed at maximum the room was never cool enough. I have stayed in many hotel rooms and often the problem is the opposite, the room can easily get overchilled. But here we struggled to get below what felt to be like 24-25 C. We never made any complaints though, perhaps we should have? But the parameters were set to maximum cold so what more could a receptionist have done? The room, the bathroom, and the bed were of ambitious standards and comfortable, there are few places to put your belongings. You had to keep most of your things in the suitcase on the floor. A bit frustrating. I tried every night to find at spot to put my phone, my tablet, my book, and my glasses within reach, but this was a difficult task. Those who have designed the rooms are perhaps not accustomed to staying in hotels and meeting these tiny but vital details? 😊 It may sound as I am very disappointed? But I’m not. Doryssa Theroem is good! But since the whole hotel says “high quality” these details stand out. Thank you, for a pleasant stay!
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